Frequently Asked Questions
Everything you need to know about your CNP PROFESSIONAL experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our professional cuts may differ from standard fast-fashion sizing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Affirm.
Are your materials sustainably sourced?
CNP PROFESSIONAL is committed to ethical fashion. We use premium, durable fabrics sourced from certified suppliers who prioritize environmental sustainability and fair labor practices.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.